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Customer Success Story

How a Small Business Reduced Picking Errors by 90% and Scaled Operations with Blue Link ERP

When Composites Canada - a family-owned distributor with over 35 years in business - outgrew its manual warehouse processes, inefficiencies were holding the company back. Paper pick lists, lost inventory, and costly errors made it difficult to keep up with customer demand and expansion into new industries.

That changed with Blue Link’s built-in Warehouse Management System (WMS Lite) - designed specifically for growing distributors who need better visibility and control without the complexity or cost of a standalone WMS.

After implementing Blue Link:

  • Picking errors dropped by over 90% - saving thousands annually in wasted labor and shipping costs.

  • Order fulfillment sped up dramatically - staff now pick faster and serve more customers each day.

  • Training became effortless - new hires were productive within a single day.

  • Management gained real-time visibility - tracking every shipment and transfer across a 35,000 sq. ft. warehouse.

Whether you’re struggling with manual inventory control or looking to modernize your operations, this case study shows what’s possible with the right system in place.

"We can pick orders faster, more accurately and service more customers in a day. So that's where our growth has really been seen through WMS." - Joseph Ezeard, Operations Manager

"I can quickly see exactly the status of the shipments and dissect within seconds. I know what's happening in my warehouse, just simply by looking at that screen or the transfer screen." - Joseph Ezeard, Operations Manager

"The amount of mistakes we make in a year is less than what we used to make in a month." - Joseph Ezeard, Operations Manager